Planet Fitness is one of the most popular gyms in the U.S., known for its affordable memberships and welcoming atmosphere. However, there may come a time when you need to cancel your Planet Fitness membership. Whether it’s due to a move, a change in your fitness routine, or simply wanting to cut down on expenses, this guide will walk you through the process of canceling your membership easily.
Understanding Planet Fitness Membership Policies
Before you cancel, it’s important to understand Planet Fitness’s membership policies. Planet Fitness offers different types of memberships, like the basic one and the Black Card membership, each with its own terms. If you’re on a month-to-month plan, canceling is usually straightforward. However, if you have a yearly contract, you may need to pay extra fees to cancel early.
Always check the terms of your contract so you know what to expect before you proceed with the cancellation.
Ways to Cancel Planet Fitness Membership
In-Person Cancellation
One of the main ways to cancel your Planet Fitness membership is by visiting your local gym. Here’s how you can do it:
- Visit the Planet Fitness location where you signed up.
- Bring your membership details and a valid form of ID.
- Request to cancel your membership at the front desk. The staff will assist you in filling out the necessary forms.
- You may need to pay any outstanding dues, especially if you’re in the middle of a contract or if an annual fee is due.
Keep in mind, some gyms require a 30-day notice for cancellations, so the cancellation might not take effect immediately.
Cancellation via Mail
If you can’t make it to the gym, you can cancel your Planet Fitness membership by mailing in a request. This is how it works:
- Write a cancellation letter that includes your full name, membership ID number, address, and a clear request to cancel your membership.
- Mail this letter to your home club via certified mail to ensure that it is received.
- Wait for confirmation from Planet Fitness that your membership has been canceled.
Using certified mail ensures that your cancellation request is tracked and received by the gym. Keep the receipt for your records in case of any disputes.
Important Note: No Online Cancellations
Planet Fitness does not allow online or phone cancellations. While it may be convenient to cancel memberships through an app or website, you’ll have to either visit in person or use certified mail to complete the process.
Avoiding Fees
If you’re canceling your Planet Fitness membership, timing is key to avoid unnecessary fees. Planet Fitness charges an annual fee, so if you cancel before that fee is due, you may avoid extra charges. Be aware of the 30-day cancellation notice policy, which means you’ll likely be billed for one more month after submitting your cancellation.
If you’re breaking a contract early, you may need to pay cancellation fees. Check your contract for details so you know what to expect.
Freezing Planet Fitness Membership Instead of Canceling
If you’re not sure about permanently canceling, Planet Fitness offers the option to freeze your membership. Freezing is a good choice if you’re planning to take a break from the gym but might return later. This option allows you to pause your payments for a certain period instead of canceling altogether.
Freezing can be a great alternative to cancellation if you’re dealing with temporary circumstances, like a busy schedule or health issues.
What to Expect After Cancelling
Once you’ve canceled your Planet Fitness membership, it typically takes a few days for the request to be processed. Make sure to follow up and confirm that your membership has been canceled. You’ll also want to check your bank statements to ensure that no further charges are made after your cancellation date.
If you’re on a month-to-month plan, you’ll likely be charged for one more month after cancellation due to the 30-day notice policy.
Common Issues and Troubleshooting
Sometimes, problems arise during the cancellation process. If your cancellation isn’t processed, or if you continue to see charges on your account after canceling, contact your Planet Fitness location immediately. You can also reach out to their customer service if you aren’t getting help from your local gym.
Keep copies of any cancellation requests, emails, or receipts from certified mail in case you need to provide proof of your cancellation later.
FAQs
- Can I cancel my Planet Fitness membership online? No, Planet Fitness does not allow online cancellations. You must cancel in person or through certified mail.
- Will I get a refund if I cancel mid-month? No, Planet Fitness typically does not offer refunds for partial months. If you cancel mid-month, you may still be billed for the full month.
- What happens if I move to a location without a Planet Fitness? You can cancel your membership, but you may still need to follow the standard cancellation procedures, including providing a 30-day notice and paying any fees associated with early cancellation.
Conclusion
Canceling a Planet Fitness membership may seem complicated, but it’s manageable if you follow the right steps. Whether you choose to cancel in person or through certified mail, make sure to plan ahead to avoid unnecessary fees. Always follow up to ensure your membership is fully canceled and that no further charges are made. If you encounter any issues, be persistent and keep all documentation to protect yourself from unwanted charges.